History of Forum Response - Clean reinstall Category: Canned Responses Revision history for: English Show Helpfulness Votes Chart Compare Selected Revisions Revision Status S Editor R Comment Dec 10, 2018, 11:12:14 PM Current M Michele Rodaro Steps Win/Mac/Linux to close Firefox (Fx57+) Dec 10, 2018, 5:52:25 AM Approved M Tonnes reinstall FF link: step 5->4 Dec 9, 2018, 10:29:05 PM Approved M AliceWyman pending revision: edit to fix numbering Dec 9, 2018, 9:14:34 AM Unreviewed FredMcD Windows has/uses two folders depending on 32/64 install - sometimes files are found in both Nov 8, 2015, 11:05:54 AM Approved M Wesley Branton [Minor] - Removed extra space in front of "Firefox Profile" Jul 16, 2015, 7:51:58 PM Approved M Banban Remove useless space line 3 Jul 12, 2015, 9:33:40 AM Approved M AliceWyman added that profile data is not removed by a clean reinstall Nov 22, 2014, 7:52:29 PM Approved M AliceWyman added images for Firefox menu and close button Nov 21, 2014, 2:23:57 AM Approved M AliceWyman added alternative download link Oct 31, 2014, 4:28:37 PM Approved user709721 Whoops! Fixed my fix of one bit of grammar Oct 31, 2014, 4:23:43 PM Unreviewed user709721 Fixed a couple grammar & formatting errors Jul 26, 2014, 1:59:31 AM Approved M AliceWyman Edited warning on uninstalling Firefox. Starting in Firefox 31, the Firefox uninstaller no longer lets you remove user profile data. Jul 24, 2014, 3:39:41 AM Approved M guigs added back up link May 26, 2014, 3:39:14 AM Approved M John99 Comment &minr changes, Please see discussion sction of kb article. Feb 6, 2014, 10:23:09 AM Approved Wesley Branton Added more information link Jan 31, 2014, 12:01:29 PM Approved M Andrew moving warning Dec 10, 2013, 4:47:44 AM Approved M jscher2000 - Support Volunteer Removing only the program folder doesn't remove user data. But users may be a little confused when they see the word "clean" and do additional things. Dec 9, 2013, 6:12:23 AM Approved M Wesley Branton Added A Disclaimer Apr 10, 2013, 2:03:08 AM Reviewed M John99 Rem Markup Used. Personalise the response. Probably appropriate for Madalina to review. Mar 28, 2013, 2:17:19 PM Approved M Andrew Hello and thank you add. Mar 1, 2013, 5:06:52 AM Approved M Michael Verdi Edited to match the steps in "Troubleshoot and diagnose Firefox problems" see discussion https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems/discuss/4761 Sep 21, 2012, 10:30:08 PM Approved M AliceWyman fixed incorrect instructions - see https://support.mozilla.org/forums/contributors/708649 Sep 12, 2012, 10:43:04 AM Approved user66338 Clean install Compare Selected Revisions You are about to mark this revision as Ready for Localization. Are you sure you wish to proceed? Submit Cancel Document contributors AliceWyman jscher2000 - Support Volunteer Tonnes Michele Rodaro user66338 Michael Verdi Andrew John99 Banban user709721 Wesley Branton FredMcD guigs
