Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Learn More

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

"Your Firefox profile cannot be loaded. It may be missing or inaccessible" - Firefox not working on new Mac

  • 4 απαντήσεις
  • 86 έχουν αυτό το πρόβλημα
  • 1 προβολή
  • Τελευταία απάντηση από annaleighclark

annaleighclark
annaleighclark
more options

I have a new MacBook Pro with OS 10.8.5. Data was moved from my 2008 MacBook (where Firefox worked perfectly) to this one. Several attempts to uninstall and re-install Firefox get the above error message. A previous thread indicated that someone was able to fix this by creating a new profile. I tried this, using these instructions - https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_starting-the-profile-manager - but I get an error message when I try to do this in Terminal:

"Error: Access was denied while trying to open files in your profile directory. Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible."

The Support on this site only troubleshoots this Profile Manager issue by saying I must have Firefox on in the background to get this error, but I do not.

Help, please?

I have a new MacBook Pro with OS 10.8.5. Data was moved from my 2008 MacBook (where Firefox worked perfectly) to this one. Several attempts to uninstall and re-install Firefox get the above error message. A previous thread indicated that someone was able to fix this by creating a new profile. I tried this, using these instructions - https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_starting-the-profile-manager - but I get an error message when I try to do this in Terminal: "Error: Access was denied while trying to open files in your profile directory. Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible." The Support on this site only troubleshoots this Profile Manager issue by saying I must have Firefox on in the background to get this error, but I do not. Help, please?

Όλες οι απαντήσεις (4)

kobe
kobe
more options

Create a new profile: Profile Manager - Create, remove or switch Firefox profiles

To recover that old MacBook data: Recovering important data from an old profile

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you have write access to the profiles.ini file.

Try to repair the disk permissions:

annaleighclark
annaleighclark Ιδιοκτήτης ερώτησης
more options

Yes, I've tried to create a new profile in Profile Manager, using Terminal, but I get this error message when I do so:

"Error: Access was denied while trying to open files in your profile directory. Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible."

The Support on this site only troubleshoots this Profile Manager issue by saying I must have Firefox on in the background to get this error, but I do not.

So, how do I get around this roadblock?

annaleighclark
annaleighclark Ιδιοκτήτης ερώτησης
more options

cor-el, I'll look into this today and post an update. Thanks!