Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Learn More

unexpected pop up

  • 1 απάντηση
  • 2 έχουν αυτό το πρόβλημα
  • 1 προβολή
  • Τελευταία απάντηση από cor-el

more options

A few days back I clicked the icon to open Firefox and a popup appeared that said something like, "This is embarrassing but Firefox is having trouble opening. Would you like to try to fix the problem or start a new session?" I clicked on Start a new session but since it has bothered me that I may have fallen for a scam or bug infestation. What is the truth? N.B. I ran an anti virus scan afterwards and nothing turned up wrong.

A few days back I clicked the icon to open Firefox and a popup appeared that said something like, "This is embarrassing but Firefox is having trouble opening. Would you like to try to fix the problem or start a new session?" I clicked on Start a new session but since it has bothered me that I may have fallen for a scam or bug infestation. What is the truth? N.B. I ran an anti virus scan afterwards and nothing turned up wrong.

Επιλεγμένη λύση

That means that Firefox has crashed more than once or didn't close properly.

See:

See also "Firefox hangs when you quit it":

Try to use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.

Ανάγνωση απάντησης σε πλαίσιο 👍 1

Όλες οι απαντήσεις (1)

more options

Επιλεγμένη λύση

That means that Firefox has crashed more than once or didn't close properly.

See:

See also "Firefox hangs when you quit it":

Try to use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.