Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Learn More

Cannot install add-ons in Thunderbird

  • 7 απαντήσεις
  • 3 έχουν αυτό το πρόβλημα
  • 1 προβολή
  • Τελευταία απάντηση από piperfw

piperfw
piperfw
more options

As described in [question] I am unable to install addons in Thunderbird: when attempting to install an addon, either via the in-app browser or via a file, a pop-up window appears for which "Add" and "Cancel" buttons do nothing (there is no way to move or remove the window without killing the process).

I am opening this question as this problem still persists over a year and many versions later.

Thunderbird V. 115.11.1-1 on 6.9.3-arch1-1 with Sway WM

As described in [[https://support.mozilla.org/en-US/questions/1429353|this question]] I am unable to install addons in Thunderbird: when attempting to install an addon, either via the in-app browser or via a file, a pop-up window appears for which "Add" and "Cancel" buttons do nothing (there is no way to move or remove the window without killing the process). I am opening this question as this problem still persists over a year and many versions later. Thunderbird V. 115.11.1-1 on 6.9.3-arch1-1 with Sway WM

Επιλεγμένη λύση

I thought I had heard this story before so went looking further. I think you may be encountering this bug https://bugzilla.mozilla.org/show_bug.cgi?id=1829370

That is about all I can tell you really.

Ανάγνωση απάντησης σε πλαίσιο 👍 1

Όλες οι απαντήσεις (7)

piperfw
piperfw Ιδιοκτήτης ερώτησης
more options

Previous question link

(for some reason the internal link did not work)

Χρήσιμο;

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Using a flatpak version perhaps and encountering sandbox issues?

Χρήσιμο;

piperfw
piperfw Ιδιοκτήτης ερώτησης
more options

Hi Matt, Thanks, I am using the official version from the Arch repositories https://archlinux.org/packages/extra/x86_64/thunderbird/

The only message that appears in the console log when trying to interact with the window is PopupNotifications._onButtonEvent: Button click happened before the window was focused

Χρήσιμο;

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Επιλεγμένη λύση

I thought I had heard this story before so went looking further. I think you may be encountering this bug https://bugzilla.mozilla.org/show_bug.cgi?id=1829370

That is about all I can tell you really.

Τροποποιήθηκε στις από το χρήστη Matt

Χρήσιμο;

piperfw
piperfw Ιδιοκτήτης ερώτησης
more options

Thanks, I'll follow that bug tracker.

Χρήσιμο;

Jake
Jake
more options

I have similar problem. Trying to install French language dictionary via the UI (add dictionary). I get to Add-Ons page with 'Add to Thunderbird' button. That button does absolutely nothing. Not even a pop-up with 'Add' or 'Cancel' (which might do nothing).

115.12.2 (64-bit) on Windows 10.

Why are the buttons broken, and why is there no feedback or error message?

Τροποποιήθηκε στις από το χρήστη Jake

Χρήσιμο;

piperfw
piperfw Ιδιοκτήτης ερώτησης
more options

That's the same problem Jake. Given the bug has been known for over a year and no one has been assigned to it, I wouldn't expect a fix soon.

May be worth trying Betterbird? Also as the devs. may be more active.

Χρήσιμο;

Υποβολή ερώτησης

Πρέπει να συνδεθείτε στον λογαριασμό σας για να απαντήσετε σε δημοσιεύσεις. Ξεκινήστε μια νέα ερώτηση εάν δεν διαθέτετε ακόμα λογαριασμό.