Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Learn More

It appears I have "Silk Privacy Pass" in firefox and I never put it there - I can't remove it

  • 4 απαντήσεις
  • 0 έχουν αυτό το πρόβλημα
  • 26 προβολές
  • Τελευταία απάντηση από jscher2000 - Support Volunteer

more options

I've discovered it has something to do with Amazon.

I didn't know I had it until I just migrated to Windows 10 and a new firefox update occurred.

Even then, my only clue is a little orange "triangle" that shows up at the top line of the 'hamburger' menu at the top right on the screen. When I clicked on it, I got a message saying "Silk Privacy Pass wants to update".

I went to my installed extensions/themes screen and there is nothing about a silk extension or add-on.

It also showed up when I looked in the startup configuration and it showed it was loading during startup there. I disabled it. But today I just got the orange triangle again an hour ago wanting me to let it update.

I want it gone!! Especially when it showed up on my system without my asking or knowingly agreeing to it.


FWIW, I also ran Agent Ransack (search utility) on the drives and "Silk" does not come up as a file name for an app, DLL or any other file.

I've discovered it has something to do with Amazon. I didn't know I had it until I just migrated to Windows 10 and a new firefox update occurred. Even then, my only clue is a little orange "triangle" that shows up at the top line of the 'hamburger' menu at the top right on the screen. When I clicked on it, I got a message saying "Silk Privacy Pass wants to update". I went to my installed extensions/themes screen and there is nothing about a silk extension or add-on. It also showed up when I looked in the startup configuration and it showed it was loading during startup there. I disabled it. But today I just got the orange triangle again an hour ago wanting me to let it update. I want it gone!! Especially when it showed up on my system without my asking or knowingly agreeing to it. FWIW, I also ran Agent Ransack (search utility) on the drives and "Silk" does not come up as a file name for an app, DLL or any other file.
Συνημμένα στιγμιότυπα

Όλες οι απαντήσεις (4)

more options

Can you post/attach the extensions list from your "Help -> More Troubleshooting Information" (about:support) page?

Χρήσιμο;

more options

If you go to this page on the Add-ons site, and the site finds a matching extension, the "Add to Firefox" button should change to a "Remove" button:

https://addons.mozilla.org/en-US/firefox/addon/privacy-pass/

(If it has the same name but it's not actually the same extension internally, you won't see the button change.)

Χρήσιμο;

more options

I should have mentioned that. I'd already found that.

The "Add to Firefox" button changes to an "Enable" button.

Not a "Remove" button.

Strange.

Χρήσιμο;

more options

Oh, I guess I didn't check a page for a disabled extension.

What do you think about Enabling it and then Removing it?

Χρήσιμο;

Υποβολή ερώτησης

Πρέπει να συνδεθείτε στον λογαριασμό σας για να απαντήσετε σε δημοσιεύσεις. Ξεκινήστε μια νέα ερώτηση εάν δεν διαθέτετε ακόμα λογαριασμό.