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firefox used over 3 terabytes of internet data within 30 days

  • 3 απαντήσεις
  • 2 έχουν αυτό το πρόβλημα
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  • Τελευταία απάντηση από koalnion

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I noticed today that mozilla firefox has used an insanely high amount of internet data, and I do not know why. I SURELY DID NOT use this much data. Absolutely not. I haven't even downloaded anything with mozilla this much. Most all of my mozilla use just comes from Youtube. The only browser extensions I use are the "Enhancer for Youtube". That's it. Shortly before I discovered this massive amount of data usage I was noticing mozilla was acting funny. Everytime I would open it, it would open big and regular maximization, and then immediately turn into a smaller confied rectagle of a window that was barely open at all. Then I would click the maximize button and that window would stay the same size but move from the top area of the screen, to the bottom area of the screen, and then upon pressing maximize again it would be restored to full maximization. I disconnected my router, and plugged it back in, then went to network settings and saw the over 3 terabytes. I need to get to the bottom of this because my internet provider is comcast and they charge money if you go over there data cap for the month, which this is. I don't even know where to begin to find out how and why this has happened. Please help, I am very concerned. I uninstalled mozilla I do use Youtube very frequently and stream multiple videos at a time, often, for sound ambiance, but there is no way I have used over three terabytes just watching Youtube videos.

I noticed today that mozilla firefox has used an insanely high amount of internet data, and I do not know why. I SURELY DID NOT use this much data. Absolutely not. I haven't even downloaded anything with mozilla this much. Most all of my mozilla use just comes from Youtube. The only browser extensions I use are the "Enhancer for Youtube". That's it. Shortly before I discovered this massive amount of data usage I was noticing mozilla was acting funny. Everytime I would open it, it would open big and regular maximization, and then immediately turn into a smaller confied rectagle of a window that was barely open at all. Then I would click the maximize button and that window would stay the same size but move from the top area of the screen, to the bottom area of the screen, and then upon pressing maximize again it would be restored to full maximization. I disconnected my router, and plugged it back in, then went to network settings and saw the over 3 terabytes. I need to get to the bottom of this because my internet provider is comcast and they charge money if you go over there data cap for the month, which this is. I don't even know where to begin to find out how and why this has happened. Please help, I am very concerned. I uninstalled mozilla I do use Youtube very frequently and stream multiple videos at a time, often, for sound ambiance, but there is no way I have used over three terabytes just watching Youtube videos.

Όλες οι απαντήσεις (3)

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Let's make sure there is no funny business going on.

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.

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What's your computer system and Firefox version?

Many programs 'phone home' checking for updates. Some have a subprogram that does this even if the main program is not running.

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FredMcD said

What's your computer system and Firefox version? Many programs 'phone home' checking for updates. Some have a subprogram that does this even if the main program is not running.

I should have been using the most recent version of firefox, as I had auto update enabled. My computer system uses windows 10 and is an Acer Nitro 5 515-53 with an i5-8300 processor, nvidia 1050 gpu. Not sure what other info you need. I will be running those antivirus things now from your other reply. I just updated all my drivers as well.