Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Learn More

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

Password and saved logins recovery

  • 3 απαντήσεις
  • 3 έχουν αυτό το πρόβλημα
  • 1 προβολή
  • Τελευταία απάντηση από Shannon

Shannon
Shannon
more options

Hi there,

I refreshed Firefox because it was slow and lost my saved logins and passwords. And they don't appear when I try to log in to websites.

I have some on my phone but I don't want to have to go account by account to enter them in. I have tried to sync but it won't sync from my phone to my mac.

Thanks

Shannon

Hi there, I refreshed Firefox because it was slow and lost my saved logins and passwords. And they don't appear when I try to log in to websites. I have some on my phone but I don't want to have to go account by account to enter them in. I have tried to sync but it won't sync from my phone to my mac. Thanks Shannon

Όλες οι απαντήσεις (3)

OBW47
OBW47
more options

Here are instructions to retrieve data on your Mac.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-ol...

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Shannon, the Firefox Refresh should have moved your entire old Firefox profile folder to the Mac desktop in a folder named Old Firefox Data. Can you find that folder? It would be the source for recovering files (article linked in the first reply).

Shannon
Shannon Ιδιοκτήτης ερώτησης
more options

Hi jscher2000,

I did find that file and was able to fix my problem. Thanks so much for your help.

Shannon