Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Learn More

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

Windows 10 Tablet mode (FF V78.0.1) Touch Keyboard does not stay up

  • 2 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 1 προβολή
  • Τελευταία απάντηση από rvgypsydad

rvgypsydad
rvgypsydad
more options

Windows 10 in Tablet mode (Dell 5481 2-in-1 FF V78.0.1) when tap on target box for entry (i.e. search) the touch keyboard pops up like it is supposed to, but then the screen seems to do a refresh and the keyboard disappears. This seems to happen wherever the data entry box is located on the page. Disabled all Add-ons to see if that caused the refresh. Did not help.

Added the separate search box to the task bar, did not help. Brought up DuckDuckGo page for their search box, same thing, did not help. Cannot enter anything on the browser while in Tablet Mode. (Had to go to using the OSK keyboard, not automatic, and place on screen for entry. NOT the same thing)



Note: DO NOT HAVE THIS PROBLEM WITH MICROSOFT EDGE OR GOOGLE CHROME BROWSERS. THE TOUCH KEYBOARD STAYS ACCESSIBLE FOR ENTRY ON BOTH OF THEM, SO IT'S NOT WINDOWS OR HARDWARE.

Windows 10 in Tablet mode (Dell 5481 2-in-1 FF V78.0.1) when tap on target box for entry (i.e. search) the touch keyboard pops up like it is supposed to, but then the screen seems to do a refresh and the keyboard disappears. This seems to happen wherever the data entry box is located on the page. Disabled all Add-ons to see if that caused the refresh. Did not help. Added the separate search box to the task bar, did not help. Brought up DuckDuckGo page for their search box, same thing, did not help. Cannot enter anything on the browser while in Tablet Mode. (Had to go to using the OSK keyboard, not automatic, and place on screen for entry. NOT the same thing) Note: DO NOT HAVE THIS PROBLEM WITH MICROSOFT EDGE OR GOOGLE CHROME BROWSERS. THE TOUCH KEYBOARD STAYS ACCESSIBLE FOR ENTRY ON BOTH OF THEM, SO IT'S NOT WINDOWS OR HARDWARE.
Συνημμένα στιγμιότυπα

Όλες οι απαντήσεις (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
rvgypsydad
rvgypsydad Ιδιοκτήτης ερώτησης
more options

Appreciate the feedback, but unable to get to Booting in Safe Mode due to BitLocker protection of the Boot Drive. Did try this -- - Disabled ALL Add-ons - Set back to Default Theme

No effect

Then, UNCHECKED the OPtions box for "display Touch Keyboard when appropriate"

No effect.

Just setting up my Tablet Mode so I have access to open the OSK (on-screen keyboard) when I need to enter data. Hopefully some future version will fix this problem.