Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Learn More

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

Since resetting or refreshing Firefox, my entire computer has become slow as molasses in the dead of winter in Vermont.

  • 1 απάντηση
  • 1 έχει αυτό το πρόβλημα
  • 6 προβολές
  • Τελευταία απάντηση από Pj

jenlt
jenlt
more options

My computer was running a LITTLE slow & I had got a pop up suggestion several times over a period of about 3 moths. I decided to try refreshing or resetting (not sure what the tab said).

I don't know what happened, but my computer is nearly unresponsive now, including applications such as Word. I'm afraid to try anything else & am not sure if going back to the last "back up" would fix the problem or make it worse. There is no phone number to call for help & I shouldn't have to pay $100.00 to have someone fix the problem created by Firefox.

My computer was running a LITTLE slow & I had got a pop up suggestion several times over a period of about 3 moths. I decided to try refreshing or resetting (not sure what the tab said). I don't know what happened, but my computer is nearly unresponsive now, including applications such as Word. I'm afraid to try anything else & am not sure if going back to the last "back up" would fix the problem or make it worse. There is no phone number to call for help & I shouldn't have to pay $100.00 to have someone fix the problem created by Firefox.

Όλες οι απαντήσεις (1)

Pj
Pj
more options

jenlt said

My computer was running a LITTLE slow & I had got a pop up suggestion several times over a period of about 3 moths. I decided to try refreshing or resetting (not sure what the tab said).

I don't know what happened, but my computer is nearly unresponsive now, including applications such as Word. I'm afraid to try anything else & am not sure if going back to the last "back up" would fix the problem or make it worse...

Please do the following:

Click on the Windows icon 'Start' (bottom-left) and in the right column, bottom, click on Run. Enter in:

<center>DxDiag /64bit</center>

...Wait until the green bar loads and disappears, then click "Save All Information".
Post back here in the Forum, just these information parts, under these three Headers:

    System Information
 
    Display Devices
  
    Disk & DVD/CD-ROM Drives



~Pj