Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Learn More

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

Am trying to access previous question to provide information asked

  • 4 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 2 προβολές
  • Τελευταία απάντηση από ndv45

ndv45
ndv45
more options

Question was asked earlier and Phillip responded asking for a screen shot with my German login on screen in Google. I think I have what he needs but cannot get back to the previous page for response. I will try to leave it here and hope for the best. Butch

Question was asked earlier and Phillip responded asking for a screen shot with my German login on screen in Google. I think I have what he needs but cannot get back to the previous page for response. I will try to leave it here and hope for the best. Butch
Συνημμένα στιγμιότυπα

Επιλεγμένη λύση

ndv45 said

I believe you are correct. I have never had this happen before. I uninstalled Firefox and downloaded again with the VPN discontinued. Loaded and it ran just fine. I have always loaded a last update when starting a new Hard Drive out. Then Firefox would tell me about updates. This is with the VPN working. It would update and reboot and all was fine. Not this time. I will be more cautious from now on. Thank you and you can mark this case as closed. You and your friends did a marvelous job. I thank you Butch
Ανάγνωση απάντησης σε πλαίσιο 👍 0

Όλες οι απαντήσεις (4)

FredMcD
FredMcD
more options

Go to the top of any support.mozilla.org web page and press your user icon to see your Mozilla profile. Including your questions and answers.

I sent a message to Phillip.

philipp
philipp
  • Moderator
more options

thank you, it looks like google is assuming you're accessing it from switzerland and therefore offering you the german version of the site. is your vpn software tunnelling your traffic through switzerland perhaps?

ndv45
ndv45 Ιδιοκτήτης ερώτησης
more options

I believe you are correct. I have never had this happen before. I uninstalled Firefox and downloaded again with the VPN discontinued. Loaded and it ran just fine. I have always loaded a last update when starting a new Hard Drive out. Then Firefox would tell me about updates. This is with the VPN working. It would update and reboot and all was fine. Not this time. I will be more cautious from now on. Thank you and you can mark this case as closed. You and your friends did a marvelous job. I thank you Butch

ndv45
ndv45 Ιδιοκτήτης ερώτησης
more options

Επιλεγμένη λύση

ndv45 said

I believe you are correct. I have never had this happen before. I uninstalled Firefox and downloaded again with the VPN discontinued. Loaded and it ran just fine. I have always loaded a last update when starting a new Hard Drive out. Then Firefox would tell me about updates. This is with the VPN working. It would update and reboot and all was fine. Not this time. I will be more cautious from now on. Thank you and you can mark this case as closed. You and your friends did a marvelous job. I thank you Butch