Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Learn More

Does Trusteer Rapport support Firefox 54.0.1 32 bit on Windows yet? Lost icon again! Trusteer don't seem to want to answer my question. say to download update!

  • 2 απαντήσεις
  • 32 έχουν αυτό το πρόβλημα
  • 6 προβολές
  • Τελευταία απάντηση από brenda17

more options

lost icon from browser after Firefox updated to 54.0.1. I run wondows 7. Trusteer say they support this version but I can't see this in their list of supported browsers (they do for Mac, but 53 seems to be latest for windows). Have given up with support - they won't offer anything apart from download updates which I have done 3 times! I know they lag behind Firefox but for how long?????

lost icon from browser after Firefox updated to 54.0.1. I run wondows 7. Trusteer say they support this version but I can't see this in their list of supported browsers (they do for Mac, but 53 seems to be latest for windows). Have given up with support - they won't offer anything apart from download updates which I have done 3 times! I know they lag behind Firefox but for how long?????

Επιλεγμένη λύση

Hi, it seems not! Unfortunately Trusteer is often slow to accommodate the latest version of Firefox, which is a pity, because using an old version can in itself compromise your security.

http://www.trusteer.com/support/supported-platforms

Details of new Firefox versions are available well in advance - https://wiki.mozilla.org/RapidRelease/Calendar

Unless your bank insists, you don't of course have to use it, but that's a matter of personal choice.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Ανάγνωση απάντησης σε πλαίσιο 👍 1

Όλες οι απαντήσεις (2)

more options

Επιλεγμένη λύση

Hi, it seems not! Unfortunately Trusteer is often slow to accommodate the latest version of Firefox, which is a pity, because using an old version can in itself compromise your security.

http://www.trusteer.com/support/supported-platforms

Details of new Firefox versions are available well in advance - https://wiki.mozilla.org/RapidRelease/Calendar

Unless your bank insists, you don't of course have to use it, but that's a matter of personal choice.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

more options

Thank you Scribe. I keep asking Trusteer when they will support this version of Firefox but they will not answer- just keep ignoring question and say my Rapport version is not the latest one! Quite annoying. It seems to work quite well with IE but I prefer Firefox.