Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Learn More

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

How do I get Thunderbird to start downloading my new email? Stuck on 1-25-15

  • 1 απάντηση
  • 1 έχει αυτό το πρόβλημα
  • 8 προβολές
  • Τελευταία απάντηση από Toad-Hall

WadeA
WadeA
more options

I am trying to switch from ATT to Thunderbird email. My computer store set up Thunderbird for me. It has downloaded old email from 2013 and 2014 and January 2015. I have deleted all old email and emptied the trash. But it is stuck on email from 1-25-15. It has downloaded the same email 6 times and will not go any farther. What can I try to get it unstuck? Thanks.

I am trying to switch from ATT to Thunderbird email. My computer store set up Thunderbird for me. It has downloaded old email from 2013 and 2014 and January 2015. I have deleted all old email and emptied the trash. But it is stuck on email from 1-25-15. It has downloaded the same email 6 times and will not go any farther. What can I try to get it unstuck? Thanks.

Όλες οι απαντήσεις (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

If this is a POP mail account: As the email has downloaded several times, I'm assuming you have the option 'Keep messages on server' selected in the Account Settings.

Logon to the webmail account. It would seem an email is causing a log jam, it could be the one that keeps being downloaded or the next one on the server that has not been downloaded. To see if this is the issue : -

In webmail, Move the email that keeps downloading into another folder. Then in Thunderbird try to 'Get Messages'.