Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Learn More

Folders I create in Thunderbird don't show outside of Thunderbird (on the web client for my e-mails)

  • 6 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 2 προβολές
  • Τελευταία απάντηση από Dantr1c

more options

Hi,

This is my first post because I can usually find support by using google but I cannot see any advice on this.

Lets say I create a folder and call it "eShops" in Thunderbird, I set up a rule so every email I get from online shops about their promotions go into that folder, so they don't distract from the important e-mails but I can view them later if I wish.

When I then log in to my outlook account through their web client or if I check on my phone (which is where I mainly go through e-mails) the folders I created in Tbird, do not show on my phone or webclient of the e-mail provider.

I have tried logging in and out of my web client and Tbird but the folders do not update, they stay in Tbird but do not show in the web client or on my phone which means I cannot read the organised messages except when I home on Tbird.

I appreciate your response.

Hi, This is my first post because I can usually find support by using google but I cannot see any advice on this. Lets say I create a folder and call it "eShops" in Thunderbird, I set up a rule so every email I get from online shops about their promotions go into that folder, so they don't distract from the important e-mails but I can view them later if I wish. When I then log in to my outlook account through their web client or if I check on my phone (which is where I mainly go through e-mails) the folders I created in Tbird, do not show on my phone or webclient of the e-mail provider. I have tried logging in and out of my web client and Tbird but the folders do not update, they stay in Tbird but do not show in the web client or on my phone which means I cannot read the organised messages except when I home on Tbird. I appreciate your response.

Επιλεγμένη λύση

When your problem has been fixed, please mark the thread as 'Solved'. Thank you. Having a full backup of your profile folder is highly recommended in any case.

Ανάγνωση απάντησης σε πλαίσιο 👍 0

Όλες οι απαντήσεις (6)

more options

What is your account type for Thunderbird - POP or IMAP?

more options

For Outlook (Hotmail) it is set as POP.

more options

With POP any folders you create are only local on your computer. If you want to access folders other than Inbox on the server you'd need to create an IMAP account. http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

more options

Thank you that is perfect! I managed to create an iMAP account without backing up my POP folders so I could drag everything over.

more options

Επιλεγμένη λύση

When your problem has been fixed, please mark the thread as 'Solved'. Thank you. Having a full backup of your profile folder is highly recommended in any case.

more options

Thank you very much, my concern there was because I could not download it via the addon library though Thunderbird itself.