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How do I delete plugins Microsoft DRM 9.0.0.4503

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I have followed the Help advice and tried to delete 2 files (npdrmv2.dll and npwmsdrm.dll) but they will not go away. Can't see any file attributes that might be causing this, but my tech knowhow is not great. Anybody got an answer please?

I have followed the Help advice and tried to delete 2 files (npdrmv2.dll and npwmsdrm.dll) but they will not go away. Can't see any file attributes that might be causing this, but my tech knowhow is not great. Anybody got an answer please?

All Replies (2)

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Hi,

In order to uninstall a possibly unwanted extension, please do the following:

  1. From the Firefox window click the Firefox button at the top left and select Add-ons, or, if the Firefox button is not shown, click the Tools menu and click Add-ons.
  2. Once the Add-on Manager has opened in a new tab, click the Extensions button on the left side of the window.
  3. You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
  4. To remove an extension from Firefox, simply click the Remove button. You should see a message that informs you about the successful removal of the add-on.
  5. Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the Restart now link in the message.

You can find further information about uninstalling extensions in the following articles:

Disable or remove Add-ons

Remove a toolbar that has taken over your Firefox search or home page

Hope this helps!

Curtis

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You will probably have to remove them from the DLL cache to prevent Windows from automatically restoring those files if you really want to remove them.