Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why I can't update pluggins that firefox suggests they should be updated when i press the update button next to them?

  • 4 ŋuɖoɖowo
  • 73 masɔmasɔ sia le wosi
  • 9 views
  • Nuɖoɖo mlɔetɔ ideato

more options

I have tried to update the RealPlayer(tm) HTML5VideoShim Plug-In (32-bit) and the RealNetworks(tm) Chrome Background Extension Plug-In (32-bit) as is was suggested but when I press the button next to them nothing happens. Have tried that a few times...still nothing happens.

I have tried to update the RealPlayer(tm) HTML5VideoShim Plug-In (32-bit) and the RealNetworks(tm) Chrome Background Extension Plug-In (32-bit) as is was suggested but when I press the button next to them nothing happens. Have tried that a few times...still nothing happens.

All Replies (4)

more options

Hi blue_tiger,
you can visit this page:
Mozilla's Plugins Check and Updates
and check your plugins.
This is not working?

more options

As I said I have tried that..i press the button to do the update and nothing happens!

more options

Same here and researched web-contuing research. If you hit the update plug-in button, it acts as if you did not hit. Screen flickers and stays on same plug-in update check page

more options

Hello shelleysqrd,

I found a related bug : Bug 887245 - Plugincheck should not link to itself on the "update now" button

thank you