Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i cannot log off from any of my accounts when i;m on line

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ dumdidadida

more options

i cannot sign off on my yahoo account after i've finish sending e/mails i cannot log off on my online chase banking account

this happens when i use firefox..

but this does not happen when i use internet explorer

why is this

i cannot sign off on my yahoo account after i've finish sending e/mails i cannot log off on my online chase banking account this happens when i use firefox.. but this does not happen when i use internet explorer why is this

All Replies (1)

more options

Hi,

You can consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information and check before changing the default options. If there are any default Extensions in Tools (Alt + T), please also try to Disable them.

(To revert to the previous profile, close the new profile, start Firefox and choose the *.default profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers)).

Managing profiles

Profiles Howto