Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Firefox crashes

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 13 views
  • Nuɖoɖo mlɔetɔ cor-el

badrinadh
badrinadh
more options

firefox has crashed, does not generate a crash report. On the crash report page when i click restart firefox it doesnt start and if i click quit firefox it closes automatically. Firefox cannot be started even after restarting the system or updating the windows.Please help

firefox has crashed, does not generate a crash report. On the crash report page when i click restart firefox it doesnt start and if i click quit firefox it closes automatically. Firefox cannot be started even after restarting the system or updating the windows.Please help

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you start Firefox in Save mode (hold down the Shift key while starting Firefox)?

Do you see any submitted crash reports if you look in the "%AppData%\Mozilla\Firefox\Crash Reports" folder?

The "Application Data" folder in XP/Win2K and the "AppData" folder in Vista/Windows 7 are hidden folders.

See also: