Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am using Firefox 8 as my homepage and my att.net Mail Preview will not load.

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 11 views
  • Nuɖoɖo mlɔetɔ Hylott

more options

My internet service provider (IPO) is AT&T, but I use Mozilla Firefox for my home page. A facility on my home page that permits me to check my e-mail has ceased to load. The tab that normally permits me to do that is "att.net Mail Preview". The tab is still there, but below that tab appears "loading . . . . .". But, it never stops loading. I don't actually use this subject e-mail facility to send and read e-mails, but I do use it to determine what e-mails are available. When the facility is working properly it has the capacity for me to send and receive e-mails, but I chose to not use.

My internet service provider (IPO) is AT&T, but I use Mozilla Firefox for my home page. A facility on my home page that permits me to check my e-mail has ceased to load. The tab that normally permits me to do that is "att.net Mail Preview". The tab is still there, but below that tab appears "loading . . . . .". But, it never stops loading. I don't actually use this subject e-mail facility to send and read e-mails, but I do use it to determine what e-mails are available. When the facility is working properly it has the capacity for me to send and receive e-mails, but I chose to not use.

Ŋuɖoɖo si wotia

Tobbi,

You are a genius! That fixed my problem.

And, I sincerely THANK YOU!!

Hylott

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (2)

more options

Please try clearing cookies and cache by following these instructions: Clear cookies and site data in Firefox and How to clear the Firefox cache.

--Tobbi

more options

Ɖɔɖɔɖo si wotia

Tobbi,

You are a genius! That fixed my problem.

And, I sincerely THANK YOU!!

Hylott