Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes on startup even in safe mode

  • 2 ŋuɖoɖowo
  • 4 masɔmasɔ sia le wosi
  • 4 views
  • Nuɖoɖo mlɔetɔ AlisonA

more options

Have trieed all the suggested steps (updates, anti-spyware/malware etc) but still crashing when I try to start up.

Have trieed all the suggested steps (updates, anti-spyware/malware etc) but still crashing when I try to start up.

Ŋuɖoɖo si wotia

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-fe0f6ffa-27c2-4641-838c-450dd2111113
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.3 of Roboform should solve this problem.
http://support.mozilla.com/en-US/kb/latest-firefox-issues

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (2)

more options

Ɖɔɖɔɖo si wotia

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-fe0f6ffa-27c2-4641-838c-450dd2111113
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.3 of Roboform should solve this problem.
http://support.mozilla.com/en-US/kb/latest-firefox-issues

more options

Thank you!! Seems to have solved it (fingers firmly crossed)