Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to fix facebook page loading with white screen and text on left side

  • 2 ŋuɖoɖowo
  • 236 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ Hasan

more options

When I log into facebook, there is a white screen with the text displayed on left side of screen. I have tried to delete cache and cookies but page will still not display properly. Please help!

When I log into facebook, there is a white screen with the text displayed on left side of screen. I have tried to delete cache and cookies but page will still not display properly. Please help!

All Replies (2)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

1) First of all Download & Install Firefox 3.6.19. This version and Firefox 5.0.x are the only Stable and Still Maintained versions of Firefox.

http://www.mozilla.com/en-US/firefox/all-older.html

2) Your User Agent shows that you have the Fast Browser Search toolbar (Fast Browser Search Make The Web Better - FBSMTWB) installed. This toolbar has been causing many problems in the Firefox 3.6.13+ versions. Uninstall that extension.

-> Control Panel > Add or Remove Programs. Uninstall "Fast Browser search protection" and "Fast Browser Search" (MyWebTatoo) (My Tattoons) (mywebtattoo.com) (www.tattoodle.com)

-> Files: fast-browser-search.xml, fbstoolbar.jar, fbstoolbar.manifest http://www.tattoodle.com/uninstall.aspx

See these pages and threads about Fast Browser Search (FBSMTWB in the user agent, Help > About).

3) After all of that has been done, you can see these links:

-> Websites look wrong

https://support.mozilla.com/en-US/kb/Websites%20look%20wrong

-> Problems using Facebook in Firefox

https://support.mozilla.com/en-US/kb/Problems%20using%20Facebook%20in%20Firefox

Check and tell if its working.

Hasan trɔe