![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
When I download something from the Web, the "Downloads" window opens, but the window remains blank. Before it used to at least show the name of the file and I could open the file from the "Downloads" window. Is there a way to get this functionality back?
I'm running Windows XP which is updated to latest version (which I think might be Service Pack 3, but not positive.) Mozilla Firefox is version 5.0. I tend to use Google as my search engine so most of the stuff I download comes through sites found through Google, which is also updated.
At some time in the past (maybe a few versions ago) when I would download a file from the Web, the "Downloads" window would open and in the window would be displayed the name of the file I was downloading or had just completed downloading. I think I used to be able to then click on that file name and the file (or the installation file if needed to start the new program) would open. I am currently using Firefox 5.0 (the "About Firefox" screen says this is up to date) and when I download a file or document, the "Downloads" window appears on the screen as it always has in the past, but it remains blank, i.e., nothing appears in the downloads box. I don't remember making any configuration changes, etc., that may have caused the window to remain blank, but I could be mistaken. I know how to find the items I've downloaded (My Documents / Downloads) and can usually guess what the name of the downloaded file might be, but it used to be much easier when something (anything) showed up in the downloads window.
I'd love for someone to tell me about a simple fix for this. I'm willing to be quite embarrassed that I did something I shouldn't have.
Ŋuɖoɖo si wotia
In Firefox Options / Privacy be sure "Remember download history" is checked. To see all of the options on that panel, "Firefox will" must be set to "Use custom settings for history".
To find your OS information, on your Windows desktop, right-click the My Computer icon, choose Properties, under System on that small window is info about your OS.
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Xle ŋuɖoɖo sia le goya me 👍 0All Replies (2)
Ɖɔɖɔɖo si wotia
In Firefox Options / Privacy be sure "Remember download history" is checked. To see all of the options on that panel, "Firefox will" must be set to "Use custom settings for history".
To find your OS information, on your Windows desktop, right-click the My Computer icon, choose Properties, under System on that small window is info about your OS.
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
SafeBrowser trɔe
Thank you for the quick reply! It now works like it used to work. I probably made some configuration change not realizing it would cause the changes in the Downloads window.