Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Whwen updating to 3.6.13 it tells me I don't have sufficent priviledges for some items. What do I do?

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 6 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

I am trying to update my Firefox from 3.04 but when I drag the Firefox symbol into the folder to update, it tells me I don't have sufficient priviledges for some items. What do I do?

I am trying to update my Firefox from 3.04 but when I drag the Firefox symbol into the folder to update, it tells me I don't have sufficient priviledges for some items. What do I do?

All Replies (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.