Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

I can't log on to Facebook now on Firefox, but can on other browsers.

  • 1 ŋuɖoɖo
  • 24 masɔmasɔ sia le wosi
  • 7 views
  • Nuɖoɖo mlɔetɔ cor-el

Eric
Eric
more options

I'm stuck and trying to find someone to help.

I can no longer log onto Facebook via Firefox. I can log on via Chrome, Safari, etc., but when I enter my correct password in via firefox, it asks me for the password again with a "Imust log on to use this page" and asks me for my password again.

If I put the wrong password in, it TELLS me that the password is wrong.

My wife tried logging on via my machine - same problem. She can log on via Safari, but not Firefox..

It's also strange that when I try and enter my username (my e-mail address) to change my password in firefox, it tells me that it cannot find my account.

I've tried clearing my recent history / cache, no luck.

I'm hoping that someone can tell what the heck is going on.

Thanks..

I'm stuck and trying to find someone to help. I can no longer log onto Facebook via Firefox. I can log on via Chrome, Safari, etc., but when I enter my correct password in via firefox, it asks me for the password again with a "Imust log on to use this page" and asks me for my password again. If I put the wrong password in, it TELLS me that the password is wrong. My wife tried logging on via my machine - same problem. She can log on via Safari, but not Firefox.. It's also strange that when I try and enter my username (my e-mail address) to change my password in firefox, it tells me that it cannot find my account. I've tried clearing my recent history / cache, no luck. I'm hoping that someone can tell what the heck is going on. Thanks..

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Such issues are more likely a cookie problem.

  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"