Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm trying to download a newer version of firefox, but I'm told the operation cannot be completed because I don't have sufficient privileges...what does this mean?

  • 1 ŋuɖoɖo
  • 10 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ cor-el

more options

I have firefox 3.0.8 and am trying to download to a 3.6 version, but I'm told i don't have sufficient privileges. What does this mean? Can I do anything to fix it?

I have firefox 3.0.8 and am trying to download to a 3.6 version, but I'm told i don't have sufficient privileges. What does this mean? Can I do anything to fix it?

All Replies (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.