Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

re-downloading Firefox, keep getting "error:file corrupt". won't download.

  • 1 ŋuɖoɖo
  • 28 masɔmasɔ sia le wosi
  • 4 views
  • Nuɖoɖo mlɔetɔ cor-el

pclaybo59
pclaybo59
more options

I recently had to restore my desktop to factory condition. I am trying to get Firefox back, but have tried to download 3 times and keep getting, "error: file corrupt". It will not download, any ideas? thanks!

'''I recently had to restore my desktop to factory condition. I am trying to get Firefox back, but have tried to download 3 times and keep getting, "error: file corrupt". It will not download, any ideas? thanks!'''

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See http://kb.mozillazine.org/Unable_to_save_or_download_files