Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problems with Hotmail login

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ chilternphil

tomn2
tomn2
more options

Ever since update to 115.7.0, I am getting this on Hotmail only:

Login to server imap-mail.outlook.com with username [xxxxxx] failed.

Nonetheless, frequently I still get messages. I deleted my stored password, and reentered, but still get this. No problem on webmail or other email clients.

Ever since update to 115.7.0, I am getting this on Hotmail only: Login to server imap-mail.outlook.com with username [xxxxxx] failed. Nonetheless, frequently I still get messages. I deleted my stored password, and reentered, but still get this. No problem on webmail or other email clients.

All Replies (2)

sfhowes
sfhowes
  • Top 25 Contributor
more options

See https://support.mozilla.org/en-US/questions/1437247#answer-1631645

Helpful?

chilternphil
chilternphil
more options

It appears that the problem started with Microsoft on Wednesday 24 (lots of down detector login failures) and they finally acknowledged something Friday 26 but not obvioulsy displayed on their website.

However their status page on Wednesday 31 still reports Outlook mail working OK. Failures from MS Office suites, Thunderbird, other mail programs, and Apple products included. Their suggested work around is to log into Outlook via a web browser for now.

I have found that repeat pressing of login will get you there, and from then on it seems mostly to hang togtehr and I ignore any follow-up login requests. Not ideal, but....

So when MS decides to do something perhaps some of the pain will subside.

Helpful?

Bia biabia

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.