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Thunderbird email

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I can login to my email account on Spectrum either through Spectrum webmail or twc mail but can't using Thunderbird. I noticed this problem on Sunday after being away for several days with my computer off. Here is what I receive when trying to access my email via Thunderbird:Enter your password for wingstwofly@rochester.rr.com on mobile.charter.net: What's with the mobile.charter.net? Thank you.

I can login to my email account on Spectrum either through Spectrum webmail or twc mail but can't using Thunderbird. I noticed this problem on Sunday after being away for several days with my computer off. Here is what I receive when trying to access my email via Thunderbird:Enter your password for wingstwofly@rochester.rr.com on mobile.charter.net: What's with the mobile.charter.net? Thank you.

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Hello

do you happen to take a look at the 'See also' column to the right ? there is a thread on this:

https://support.mozilla.org/zh-TW/questions/1357663