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Firefox peculiarities

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
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  • Nuɖoɖo mlɔetɔ FredMcD

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1. What do I need to do so that when I answer questions in an online survey by checking a box a mark actually shows up in that box? Increasingly the box remains blank but I know my question -- which I hope was entered in the right box -- was registered because the "Next" button works.

2. Also, more and more I cannot connect to a website that Firefox thinks may not be safe but it is and I have to "temporarily" inactivate the block. How can we fix that?'

1. What do I need to do so that when I answer questions in an online survey by checking a box a mark actually shows up in that box? Increasingly the box remains blank but I know my question -- which I hope was entered in the right box -- was registered because the "Next" button works. 2. Also, more and more I cannot connect to a website that Firefox thinks may not be safe but it is and I have to "temporarily" inactivate the block. How can we fix that?'

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


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