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Problem signing in
I recently purchased a new iPhone and re-downloaded Firefox. I'm trying to re-sign into my account, but it's asking for my authenticator code, which I don't have, and was attached to the old iPhone, which I also don't have. I notice that I can use a recovery key that's 10 digits, but I don't have that either. What are my options?
I recently purchased a new iPhone and re-downloaded Firefox. I'm trying to re-sign into my account, but it's asking for my authenticator code, which I don't have, and was attached to the old iPhone, which I also don't have. I notice that I can use a recovery key that's 10 digits, but I don't have that either. What are my options?
All Replies (1)
Unfortunately, having lost access to the authenticator and the recovery codes, you'll have to resort to making a new sign up.