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Why cm I getting access denied to Paypal when using Firefox in User Agent Switcher on my MBA?

  • 5 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ Tom Nielsen

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Since my latest update of Firefox I have been unable to access Paypal, receiving the following using Firefox in the User Agent Switcher.

You don't have permission to access "http://www.paypal.com/" on this server. Reference #18.3d76d317.1534439287.cda62859

When I change to Chrome in the User Agent Switcher, I have no problem accessing Paypal.

Since my latest update of Firefox I have been unable to access Paypal, receiving the following using Firefox in the User Agent Switcher. You don't have permission to access "http://www.paypal.com/" on this server. Reference #18.3d76d317.1534439287.cda62859 When I change to Chrome in the User Agent Switcher, I have no problem accessing Paypal.

All Replies (5)

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That's interesting. The

Reference #18.3d76d317.1534439287.cda62859

usually indicates that a web-based device or service has blocked access to the site to protect it against suspicious traffic or from a denial of service attack coming from particular IP addresses. It usually clears up within a few hours. I haven't heard of it being specific to particular user agent strings before.

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Does it make any difference if you use the secure home page address (the address in your original question needs to redirect):

https://www.paypal.com/us/home

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https://www.paypal.com/us/home allows access for Chrome but denies access for Firefox in the User-Agent extension.

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Tom Nielsen said

https://www.paypal.com/us/home allows access for Chrome but denies access for Firefox in the User-Agent extension.

I can't explain that.

Does your User Agent switcher extension let you choose an earlier version of Firefox, or Firefox on Windows? If so, does that make any difference?

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After contacting PayPal and further testinging, I've determined that It's an issue with User-AgentSwitcher. Once the extension is removed, access is no longer denied when Firefox is used.