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Since Firefox update most of my desk icons are not loading. Crashes or just hangs all the time

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Since last update most of my desk icons will not load. Facebook crashes all the time or just hangs. When I close Firefox I'm told it is still running. In Messenger it says Internet Connection lost and it isn't.

Since last update most of my desk icons will not load. Facebook crashes all the time or just hangs. When I close Firefox I'm told it is still running. In Messenger it says Internet Connection lost and it isn't.

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FF has nothing to do with Windows Desktop icons. That is a Windows O/S functions and most likely something in Windows sys file is corrupted to cause this problem.

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Are those icons on the desktop internet shortcuts that open in the default browser?

Make sure Firefox is set correctly as the default browser.