Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Please help me unlock my data

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 4 views
  • Nuɖoɖo mlɔetɔ Happy112

more options

Please help me. My data is associated with an e-mail address that I no longer have access too. All of my information is stored on that. I do have the user name and password and can confirm that this is mine. It belongs only to me.

Can you please help me? I cannot rebuild everything that I had out there.

I have created a new account - actually 2 of them. I use this information to do my work online and I really need my information back.

Thank you please unlock my information.

Beth Auman

Please help me. My data is associated with an e-mail address that I no longer have access too. All of my information is stored on that. I do have the user name and password and can confirm that this is mine. It belongs only to me. Can you please help me? I cannot rebuild everything that I had out there. I have created a new account - actually 2 of them. I use this information to do my work online and I really need my information back. Thank you please unlock my information. Beth Auman

All Replies (1)

more options

Hi  !

Are you talking about a Sync account  ?

If so, would you please go over this article :

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq