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Installation problems

  • 3 ŋuɖoɖowo
  • 5 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ kaa_aziz

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Hi, I write to you to notice a problem in the installation of the last Firefox version. When runing the .exe file to install, the installation process stops after extracting files. So I had to extract the .exe manually and install the setup.exe. Thank You.

Hi, I write to you to notice a problem in the installation of the last Firefox version. When runing the .exe file to install, the installation process stops after extracting files. So I had to extract the .exe manually and install the setup.exe. Thank You.

All Replies (3)

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Hi kaa_aziz , Thank you for reporting this, can you provide a little more details where you are downloading and how you are 'extracting' the files when you updated?

Thank you!

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It is possible that Anti-Virus software is causing problems. Try to disable Anti-Virus software temporarily to see if that makes a difference.

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Hi, I downloaded the full package https://download-installer.cdn.mozilla.net/pub/firefox/releases/42.0/win32/fr/Firefox%20Setup%2042.0.exe . after that I had to extract the .exe file to a folder under the name of 'Firefox Setup 42.0", and I installed the setup.exe contained in this folder.