Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird asks for my password everytime I click on

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 3 views
  • Nuɖoɖo mlɔetɔ christ1

more options

Monday, June 2nd, my providers mail service crashed and my account that I use through Thunderbird went blank. After 2 days my mail service is back up except everytime I click on the icon to bring it up it asks for my pass word. It has never done this before. I went to tools > options > passwords and found that the particular "imap" to this email address was missing. The "smap" was there with the correct password. I went through some of the account settings and now instead of showing "imap" it shows "mailbox" with the proper pass word, but I still get the password request before connecting is done.

Monday, June 2nd, my providers mail service crashed and my account that I use through Thunderbird went blank. After 2 days my mail service is back up except everytime I click on the icon to bring it up it asks for my pass word. It has never done this before. I went to tools > options > passwords and found that the particular "imap" to this email address was missing. The "smap" was there with the correct password. I went through some of the account settings and now instead of showing "imap" it shows "mailbox" with the proper pass word, but I still get the password request before connecting is done.

jaclthr trɔe

All Replies (1)

more options

"smap"? "mailbow"?

What in the world are you talking about?

https://support.mozilla.org/en-US/kb/ask-tb#w_how-to-ask-your-question