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everytime crashreporter when i start firefox for months. tried everything i could find on web!

  • 5 wótegrona
  • 1 ma toś ten problem
  • 2 naglěda
  • Slědne wótegrono wót delliano

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I have deleted it 100x times and reinstalled back. also removed files manualy so i whas "sure" that every file of Mozilla firefox was away. But when reinstalling it, the moment firefox should popup i still see the crashreporter with no option anymore togo in safe mode (or whats it called)

I have done everything what i could find over the internet nothing seems to work. I see allot of help to use the options in firefox or disable the crashreporter... but for that, firefox must first be running. And i only see the Crash Reporter :( PLS HELP! :-(

Crash ID from the folder crash rapports/submitted:


Crash ID: bp-7489d918-bc59-40ea-a1db-0ea942130816


this is the report i got in crashreporter:


AdapterDeviceID: 0x05e0 AdapterVendorID: 0x10de AvailablePageFile: 15973838848 AvailablePhysicalMemory: 4833611776 AvailableVirtualMemory: 4041232384 BuildID: 20130730113002 CrashTime: 1376637042 Email: sjokoke@hotmail.com InstallTime: 1376635696 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x05e0, AdapterSubsysID: 00000000, AdapterDriverVersion: 9.18.13.1106

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 1332 StartupTime: 1376637040 SystemMemoryUsePercentage: 62 Throttleable: 1 TotalVirtualMemory: 4294836224 Vendor: Mozilla Version: 23.0

This report also contains technical information about the state of the application when it crashed.

I have deleted it 100x times and reinstalled back. also removed files manualy so i whas "sure" that every file of Mozilla firefox was away. But when reinstalling it, the moment firefox should popup i still see the crashreporter with no option anymore togo in safe mode (or whats it called) I have done everything what i could find over the internet nothing seems to work. I see allot of help to use the options in firefox or disable the crashreporter... but for that, firefox must first be running. And i only see the Crash Reporter :( PLS HELP! :-( Crash ID from the folder crash rapports/submitted: --------------------------------------------------------------------------------------- Crash ID: bp-7489d918-bc59-40ea-a1db-0ea942130816 this is the report i got in crashreporter: ------------------------------------------------------------------ AdapterDeviceID: 0x05e0 AdapterVendorID: 0x10de AvailablePageFile: 15973838848 AvailablePhysicalMemory: 4833611776 AvailableVirtualMemory: 4041232384 BuildID: 20130730113002 CrashTime: 1376637042 Email: sjokoke@hotmail.com InstallTime: 1376635696 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x05e0, AdapterSubsysID: 00000000, AdapterDriverVersion: 9.18.13.1106 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 1332 StartupTime: 1376637040 SystemMemoryUsePercentage: 62 Throttleable: 1 TotalVirtualMemory: 4294836224 Vendor: Mozilla Version: 23.0 This report also contains technical information about the state of the application when it crashed.

Wubrane rozwězanje

You can open Firefox in the Firefox SafeMode by holding down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut. In the SafeMode hardware acceleration is temporarily disabled, so you should be able to open Firefox and completely disable hardware acceleration in Firefox.

Then close Firefox and restart it normally (without using the Shift key). See if that solves your crashing problem upon starting Firefox.

Toś to wótegrono w konteksće cytaś 👍 1

Wšykne wótegrona (5)

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Try to disable hardware acceleration in Firefox.

You can use one of these to start Firefox in Safe Mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled
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And how should i all these things try, when i cant see even the worklinke with all the options and stuff?

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Can you start Firefox in Safe Mode by holding down the Shift key when starting?

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Wubrane rozwězanje

You can open Firefox in the Firefox SafeMode by holding down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut. In the SafeMode hardware acceleration is temporarily disabled, so you should be able to open Firefox and completely disable hardware acceleration in Firefox.

Then close Firefox and restart it normally (without using the Shift key). See if that solves your crashing problem upon starting Firefox.

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Did the Shift key during crash reporter, and clicked restart again. this brought me back in safe mode.

Tools > Options > Advanced > hardware disabled.

Works again like a charm! Thnx for the verry fast support where i was limpin with it for several months...

Strange that suddenly for months firefox didnt run anymore. Did nothing on the options or so. And strange that it doesnt support acceleration on a high end Videocard.

o well....

a 100000x thnx!