Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

Why can I not print out a pdf-file (train ticket NS) when downloaded with Firefox? (file says (SECURED)

  • 3 wótegrona
  • 3 maju toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót Inevandenboer

more options

When ordering and paying a train ticket by internet they send a pdf-file, which one must download and print. When downloading this with Firefox (from my e-mail account) the pdf-file says (SECURED) and I cannot print out the ticket (pdf-file). (Adobe program stops automatically). When downloading this same pdf-file in Safari, I encounter no problems.

When ordering and paying a train ticket by internet they send a pdf-file, which one must download and print. When downloading this with Firefox (from my e-mail account) the pdf-file says (SECURED) and I cannot print out the ticket (pdf-file). (Adobe program stops automatically). When downloading this same pdf-file in Safari, I encounter no problems.

Wubrane rozwězanje

Have you tried using a helper application with Firefox rather than using a plugin or Firefox itself to handle it? Other people have reported problems with reading some PDF files with Firefox.

Toś to wótegrono w konteksće cytaś 👍 1

Wšykne wótegrona (3)

more options

Wubrane rozwězanje

Have you tried using a helper application with Firefox rather than using a plugin or Firefox itself to handle it? Other people have reported problems with reading some PDF files with Firefox.

more options

Current Firefox versions have enabled a built-in PDF Viewer that doesn't have all features that other PDF readers like the Adobe Reader have or may not function properly otherwise.

You can change the action for Portable Document Format (PDF) from Preview in Firefox to use the Adobe Reader application or set to "Always Ask" in "Firefox > Preferences > Applications".

See also:

more options

Action for PDF in Firefox is already on 'always ask'. I can read the document, but not print it, although the action 'print' is allowed in applications. Problem has arisen shortly only by e-tickets NS (Spoorwegen). When using Safari, problem does not arise.