Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

Thunderbird wont run

  • 7 wótegrona
  • 0 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót Wayne Mery

more options

Since the latest upgrade to 115.10.1 (64-bit) I have an issue about running Thunderbird.

From a clean Windows 11 start up it is OK but then if I then Exit and then try to run the bird again it does not start.

Digging around I discovered using Task Manager, a number of Thunderbird processes run after I had Exited. See attached.

Any thoughts?

Since the latest upgrade to 115.10.1 (64-bit) I have an issue about running Thunderbird. From a clean Windows 11 start up it is OK but then if I then Exit and then try to run the bird again it does not start. Digging around I discovered using Task Manager, a number of Thunderbird processes run after I had Exited. See attached. Any thoughts?
Pśipowjesone fota wobrazowki

Wubrane rozwězanje

For me, 115.10.1 did fix the problem. I use the Empty Trash on Exit option for an IMAP server.

Yesterday (and before) I was seeing the problem of the processes not shutting down and preventing Thunderbird from restarting. My systems updated Thunderbird this morning to 115.10.1 and the problem has been resolved on both systems here.

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (7)

more options

Please let me know the following: Your OS whether just IMAP, POP, or both whether you has thunderbird set to clear trash on exit

We have an active bug on this and that info will help. Thank you.

Wužytny?

more options

Are you sure you are running 115.10.1? 115.10.0 is known to have that problem (won't restart because it never shutdown all processes cleanly).

Wužytny?

more options

To be more exact, TB 115.10.0 has a bug where restart may not occur due to leaving those processes you see still running after shutdown. However, this is thought to only happen if the server setting "Empty Trash on Exit" is configured for IMAP servers. TB 115.10.1 is supposed to fix the problem. Re: https://bugzilla.mozilla.org/show_bug.cgi?id=1891889

Wužytny?

more options

Wubrane rozwězanje

For me, 115.10.1 did fix the problem. I use the Empty Trash on Exit option for an IMAP server.

Yesterday (and before) I was seeing the problem of the processes not shutting down and preventing Thunderbird from restarting. My systems updated Thunderbird this morning to 115.10.1 and the problem has been resolved on both systems here.

Wužytny?

more options

On startup 115.10.1 is asking me to set up your existing email address, even though it worked fine yesterday. No matter what credentials I give for 3 different accounts it fails.

Wužytny?

more options

FS, Can you be more specific on the error you are seeing and what you are doing when you see the error?

Wužytny?

more options

FS said

On startup 115.10.1 is asking me to set up your existing email address, even though it worked fine yesterday. No matter what credentials I give for 3 different accounts it fails.

If you are still having a problem, best to post your issue in a new topic.

Wužytny?

Stajśo pšašanje

Musyśo se pla swójogo konta pśizjawiś, aby na pśinoski wótegronił. Pšosym stajśo pšašanje, jolic hyšći njamaśo wužywaŕske konto.