Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

All of my saved passwords gone. (NOT. AFTER AN UPDATE.)

  • 2 wótegronje
  • 0 ma toś ten problem
  • 4 naglědy
  • Slědne wótegrono wót Paul

Cookie
Cookie
more options

Decided to check my passwords for something because I forgot it. List was completely empty.. Search bar not working (tried just in case), When using saved passwords autofill out of Firefox app it said 'you have no saved passwords with firefox' or something similar I'm on an android phone right now. Can't currently check if they are also gone on laptop.

Don't know what to do. Other posts were not helpful

Decided to check my passwords for something because I forgot it. List was completely empty.. Search bar not working (tried just in case), When using saved passwords autofill out of Firefox app it said 'you have no saved passwords with firefox' or something similar I'm on an android phone right now. Can't currently check if they are also gone on laptop. Don't know what to do. Other posts were not helpful

Wšykne wótegrona (2)

Cookie
Cookie Pšašaŕ
more options

Ermmm I checked and the last update was on april 1st, 7 days ago, it's possible that this could be a post-update bug but I don't know if the passwords were gone right after or just now.. I don't think I used them since before update? I don't have a way to know if it was (Don't know if I can edit post so here's a reply)

Wužytny?

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Do you have your bookmarks synced to Firefox on another device using Firefox Sync? Have you recently cleared passwords from that other copy?

Have you used the forgotten password tool in your Mozilla Account?

Wužytny?

Stajśo pšašanje

Musyśo se pla swójogo konta pśizjawiś, aby na pśinoski wótegronił. Pšosym stajśo pšašanje, jolic hyšći njamaśo wužywaŕske konto.