Hello Carol, I hope this finds you well. I would first check to see if you have the setting for Auto fill checked on: # Go to '''Settings''' on the iPad # Tap '''Passwords''' # Select '''AutoFill Passwords''' and make sure it is checked ON # Deselect '''iCloud Keychain''' and Select '''Firefox''' Make sure you clear your caches to see if that helps at all: # Tap the three lines ''all'' the way to the right of the search bar # Select '''Settings''' # Scroll down to '''Privacy''' # Select '''Data Management''' # Check '''Cache''' and '''Cookies''' and make sure all others are unchecked so you don't lose that data # Tap '''Clear Private Data''' If the issue persists, please kindly respond with what is meant by your last sentence in your question. I am unsure if you went through these methods. Stay safe.