Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

Can't get rid of what I believe is hopefully just a super cookie and not malware or a trojan?

  • 3 wótegrona
  • 1 ma toś ten problem
  • 5 naglědow
  • Slědne wótegrono wót SteveW

more options

I put items in a cart on a website that I accessed through firefox. I did not sign into any accounts on the website and I did not purchase the items. I then cleared my cookies, cache, and offline data. Later on I went back to the website and wanted to put items back in the cart to re-price everything and discovered that the items were still in the cart from before. I cleared cookies, etc. again and the items were still in the cart. I then went to the website on Chrome and the items were still in the cart. Again, I did not sign into any accounts or anything. I never use Chrome. Just went straight to the website on Chrome and went to the cart and the items were there even though I didn't use Chrome to put anything in the cart. I then cleared cookies, etc. on Chrome and the items were still in the cart. I tried this on Edge and same thing. I have used Bitdefender, Malwarebytes, Hitman Pro, and CC Cleaner and no program is finding the malware or spyware or trojan or whatever this is. This is a well-known website that even has a facebook page. I messaged the webmaster and I posted on their facebook page and I'm being ignored. What is this and how do I get rid of it?

I put items in a cart on a website that I accessed through firefox. I did not sign into any accounts on the website and I did not purchase the items. I then cleared my cookies, cache, and offline data. Later on I went back to the website and wanted to put items back in the cart to re-price everything and discovered that the items were still in the cart from before. I cleared cookies, etc. again and the items were still in the cart. I then went to the website on Chrome and the items were still in the cart. Again, I did not sign into any accounts or anything. I never use Chrome. Just went straight to the website on Chrome and went to the cart and the items were there even though I didn't use Chrome to put anything in the cart. I then cleared cookies, etc. on Chrome and the items were still in the cart. I tried this on Edge and same thing. I have used Bitdefender, Malwarebytes, Hitman Pro, and CC Cleaner and no program is finding the malware or spyware or trojan or whatever this is. This is a well-known website that even has a facebook page. I messaged the webmaster and I posted on their facebook page and I'm being ignored. What is this and how do I get rid of it?

Wšykne wótegrona (3)

more options

Websites may store such information on their servers. Don't worry about it.

more options

FredMcD said

Websites may store such information on their servers. Don't worry about it.


So am I understanding you correctly that the website itself is watching my IP address and that's why the cart was populated no matter what browser I was using and no matter whether I cleared my cookies, etc. or not?

more options

It is a distinct possibility. Thats just one reason why more and more people are using VPNs, so their real IP isn't exposed to websites.