Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Importing .mbox files not working?

  • 1 wótegrono
  • 1 ma toś ten problem
  • 16 naglědow
  • Slědne wótegrono wót sfhowes

nickybarkla
nickybarkla
more options

Hi there,

I'm needing to import an mbox file (followed steps to export gmail emails), I've downloaded Thunderbird and installed the add on: 'ImportExportToolsNG' but when I continue to the "import mbox file" option nothing else comes up/happens. I've tried on two different computers, both laptop and iMac (both completely up to date), I've restarted the program, uninstalled/installed a few times but still no other actions are possible, nothing happens when I click "import mbox file" - wondering if there's another way?

Thank you

Hi there, I'm needing to import an mbox file (followed steps to export gmail emails), I've downloaded Thunderbird and installed the add on: 'ImportExportToolsNG' but when I continue to the "import mbox file" option nothing else comes up/happens. I've tried on two different computers, both laptop and iMac (both completely up to date), I've restarted the program, uninstalled/installed a few times but still no other actions are possible, nothing happens when I click "import mbox file" - wondering if there's another way? Thank you

Wšykne wótegrona (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

The normal method is to right-click Local Folders, ImportExportTools NG/Import mbox file. The file should not have a .mbox extension.

The manual method is to copy the mbox file into the Mail/Local Folders location of the profile folder, while TB is closed. To open the profile folder, Help/Troubleshooting, click Open Folder (Windows) or Show in Finder (Mac). When you restart TB, a folder with the same name as the mbox should appear under Local Folders in the Folder Pane.