Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

Since July 10, cannot receive emails on one address. I can send from that address.

  • 3 wótegrona
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót sfhowes

more options

I believe July 10 was the date that Win10 updated. I am unable to receive emails to one address, although I can still send. I can receive emails to that address on different devices. It is a real disaster, I now have over 2,000 emails I cannot access on my PC.

I believe July 10 was the date that Win10 updated. I am unable to receive emails to one address, although I can still send. I can receive emails to that address on different devices. It is a real disaster, I now have over 2,000 emails I cannot access on my PC.

Wubrane rozwězanje

If you have a Firefox account, it may be registered with one of your email accounts, but that shouldn't affect whether that account is receiving mail properly in TB. Also, the fact those accounts work on other devices with different mail apps doesn't rule out the possibility of a corrupted message blocking downloads to TB through the POP or IMAP server.

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (3)

more options

Is it possible there's a message blocking downloads to TB?

https://support.mozilla.org/en-US/questions/1158670

more options

I see that about 16 days earlier, I was asked by Mozilla in an email to confirm my sign-in. Which I am told I already did, when I tried to use the link just now. So is it possible that this has somehow botched my account?


New sign-in to Firefox

For added security, please confirm this sign-in from the following device:

Firefox on Windows 10

more options

Wubrane rozwězanje

If you have a Firefox account, it may be registered with one of your email accounts, but that shouldn't affect whether that account is receiving mail properly in TB. Also, the fact those accounts work on other devices with different mail apps doesn't rule out the possibility of a corrupted message blocking downloads to TB through the POP or IMAP server.