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Sites Load as "Insecure" and I Cannot Grant Exceptions to Some
Sites like Amazon and even a Mozilla site are loading as insecure. On Mozilla I can go to advanced and grant exception, but on Amazon I do not get the option. I have copied the text for them below. I found a post that going to about:config and editing security.enterprise_roots.enabled to TRUE fixes it, which it does, but I am not sure what I am toggling...
https://qsurvey.mozilla.com/s3/FirefoxInput/
Peer’s Certificate has expired.
HTTP Strict Transport Security: false HTTP Public Key Pinning: false
Certificate chain:
BEGIN CERTIFICATE-----
MIIFKTCCBBGgAwIBAgIQBhqigi3rbh+pOdIVFdCpzTANBgkqhkiG9w0BAQsFADBN MQswCQYDVQQGEwJVUzEVMBMGA1UEChMMRGlnaUNlcnQgSW5jMScwJQYDVQQDEx5E aWdpQ2VydCBTSEEyIFNlY3VyZSBTZXJ2ZXIgQ0EwHhcNMTYwNTEwMDAwMDAwWhcN MTcwNzEwMTIwMDAwWjB2MQswCQYDVQQGEwJVUzETMBEGA1UECBMKQ2FsaWZvcm5p YTEWMBQGA1UEBxMNTW91bnRhaW4gVmlldzEcMBoGA1UEChMTTW96aWxsYSBDb3Jw b3JhdGlvbjEcMBoGA1UEAxMTcXN1cnZleS5tb3ppbGxhLmNvbTCCASIwDQYJKoZI hvcNAQEBBQADggEPADCCAQoCggEBAKWCcuCNMz0i3kOkOynsi6cN+FUY2gtjI6sU 1YYU3yqwSZ2T7rRrX5IB3f65TA2SFgLCAJIkfRZC7tUDIwAaFwodJpnXkb4eM58B xl8TjOByAi2GlNnyWzmM8Vk95JLXsfbq0ssGFBc3MaVyTSuG6+0WGR31OQiovpQC M176I2nH/ym+rrNhkQutIxwHmikcDn/uv7MzP4GMIFymt5+zfqrJUXdMyBFEnm22 IfiWhdXrPT4eS8dQ448PpAenBSFDXboi9Bb9Bmq2i9yIt6waHjCsTN4WLrXooqBO XWK4CqncjxPkB7tUxxCr3EfIzPuzdsjk98qmuPDuFi74qfMSNBMCAwEAAaOCAdow ggHWMB8GA1UdIwQYMBaAFA+AYRyCMWHVLyjnjUY4tCzhxtniMB0GA1UdDgQWBBTD N64HsPEJDFxtbvRTkKEhAGI6kjAeBgNVHREEFzAVghNxc3VydmV5Lm1vemlsbGEu Y29tMA4GA1UdDwEB/wQEAwIFoDAdBgNVHSUEFjAUBggrBgEFBQcDAQYIKwYBBQUH AwIwawYDVR0fBGQwYjAvoC2gK4YpaHR0cDovL2NybDMuZGlnaWNlcnQuY29tL3Nz Y2Etc2hhMi1nNS5jcmwwL6AtoCuGKWh0dHA6Ly9jcmw0LmRpZ2ljZXJ0LmNvbS9z c2NhLXNoYTItZzUuY3JsMEwGA1UdIARFMEMwNwYJYIZIAYb9bAEBMCowKAYIKwYB BQUHAgEWHGh0dHBzOi8vd3d3LmRpZ2ljZXJ0LmNvbS9DUFMwCAYGZ4EMAQICMHwG CCsGAQUFBwEBBHAwbjAkBggrBgEFBQcwAYYYaHR0cDovL29jc3AuZGlnaWNlcnQu Y29tMEYGCCsGAQUFBzAChjpodHRwOi8vY2FjZXJ0cy5kaWdpY2VydC5jb20vRGln aUNlcnRTSEEyU2VjdXJlU2VydmVyQ0EuY3J0MAwGA1UdEwEB/wQCMAAwDQYJKoZI hvcNAQELBQADggEBAJhw6FWyGHmtOVHFhCQCSCr1LGCPATTRtKyhLsE60kFoy4pS 14aMksE/Ag58PbcLxr/ATMSd3yrhaBLD26wWygEtK4dFP7zM80kuJKh3k2d7/TEo GUeaGKBkbCfXyhQeAVbmhXHh7gRADOWQ4+gxA64P6J96BUlf4I5ISpVTGruBKkA2 KjMqBlQM0f4lT6yLNPYb4srr7XYESbSWFvD9N3Pag8jSKwN5EuJceSnJQRXkaplE 9ygRI4FwOqTidh0+5Uwr38K9RyZOFT5FRVmyYqedFUH3DBxcN6b1YTJJhvJD2lL/ qW3nD2qLS5RUOfH/LqHxxYRAv3d/NShLkaNOfk8=
END CERTIFICATE-----
BEGIN CERTIFICATE-----
MIIElDCCA3ygAwIBAgIQAf2j627KdciIQ4tyS8+8kTANBgkqhkiG9w0BAQsFADBh MQswCQYDVQQGEwJVUzEVMBMGA1UEChMMRGlnaUNlcnQgSW5jMRkwFwYDVQQLExB3 d3cuZGlnaWNlcnQuY29tMSAwHgYDVQQDExdEaWdpQ2VydCBHbG9iYWwgUm9vdCBD QTAeFw0xMzAzMDgxMjAwMDBaFw0yMzAzMDgxMjAwMDBaME0xCzAJBgNVBAYTAlVT MRUwEwYDVQQKEwxEaWdpQ2VydCBJbmMxJzAlBgNVBAMTHkRpZ2lDZXJ0IFNIQTIg U2VjdXJlIFNlcnZlciBDQTCCASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoCggEB ANyuWJBNwcQwFZA1W248ghX1LFy949v/cUP6ZCWA1O4Yok3wZtAKc24RmDYXZK83 nf36QYSvx6+M/hpzTc8zl5CilodTgyu5pnVILR1WN3vaMTIa16yrBvSqXUu3R0bd KpPDkC55gIDvEwRqFDu1m5K+wgdlTvza/P96rtxcflUxDOg5B6TXvi/TC2rSsd9f /ld0Uzs1gN2ujkSYs58O09rg1/RrKatEp0tYhG2SS4HD2nOLEpdIkARFdRrdNzGX kujNVA075ME/OV4uuPNcfhCOhkEAjUVmR7ChZc6gqikJTvOX6+guqw9ypzAO+sf0 /RR3w6RbKFfCs/mC/bdFWJsCAwEAAaOCAVowggFWMBIGA1UdEwEB/wQIMAYBAf8C AQAwDgYDVR0PAQH/BAQDAgGGMDQGCCsGAQUFBwEBBCgwJjAkBggrBgEFBQcwAYYY aHR0cDovL29jc3AuZGlnaWNlcnQuY29tMHsGA1UdHwR0MHIwN6A1oDOGMWh0dHA6 Ly9jcmwzLmRpZ2ljZXJ0LmNvbS9EaWdpQ2VydEdsb2JhbFJvb3RDQS5jcmwwN6A1 oDOGMWh0dHA6Ly9jcmw0LmRpZ2ljZXJ0LmNvbS9EaWdpQ2VydEdsb2JhbFJvb3RD QS5jcmwwPQYDVR0gBDYwNDAyBgRVHSAAMCowKAYIKwYBBQUHAgEWHGh0dHBzOi8v d3d3LmRpZ2ljZXJ0LmNvbS9DUFMwHQYDVR0OBBYEFA+AYRyCMWHVLyjnjUY4tCzh xtniMB8GA1UdIwQYMBaAFAPeUDVW0Uy7ZvCj4hsbw5eyPdFVMA0GCSqGSIb3DQEB CwUAA4IBAQAjPt9L0jFCpbZ+QlwaRMxp0Wi0XUvgBCFsS+JtzLHgl4+mUwnNqipl 5TlPHoOlblyYoiQm5vuh7ZPHLgLGTUq/sELfeNqzqPlt/yGFUzZgTHbO7Djc1lGA 8MXW5dRNJ2Srm8c+cftIl7gzbckTB+6WohsYFfZcTEDts8Ls/3HB40f/1LkAtDdC 2iDJ6m6K7hQGrn2iWZiIqBtvLfTyyRRfJs8sjX7tN8Cp1Tm5gr8ZDOo0rwAhaPit c+LJMto4JQtV05od8GiG7S5BNO98pVAdvzr508EIDObtHopYJeS4d60tbvVS3bR0 j6tJLp07kzQoH3jOlOrHvdPJbRzeXDLz
END CERTIFICATE-----
BEGIN CERTIFICATE-----
MIIDrzCCApegAwIBAgIQCDvgVpBCRrGhdWrJWZHHSjANBgkqhkiG9w0BAQUFADBh MQswCQYDVQQGEwJVUzEVMBMGA1UEChMMRGlnaUNlcnQgSW5jMRkwFwYDVQQLExB3 d3cuZGlnaWNlcnQuY29tMSAwHgYDVQQDExdEaWdpQ2VydCBHbG9iYWwgUm9vdCBD QTAeFw0wNjExMTAwMDAwMDBaFw0zMTExMTAwMDAwMDBaMGExCzAJBgNVBAYTAlVT MRUwEwYDVQQKEwxEaWdpQ2VydCBJbmMxGTAXBgNVBAsTEHd3dy5kaWdpY2VydC5j b20xIDAeBgNVBAMTF0RpZ2lDZXJ0IEdsb2JhbCBSb290IENBMIIBIjANBgkqhkiG 9w0BAQEFAAOCAQ8AMIIBCgKCAQEA4jvhEXLeqKTTo1eqUKKPC3eQyaKl7hLOllsB CSDMAZOnTjC3U/dDxGkAV53ijSLdhwZAAIEJzs4bg7/fzTtxRuLWZscFs3YnFo97 nh6Vfe63SKMI2tavegw5BmV/Sl0fvBf4q77uKNd0f3p4mVmFaG5cIzJLv07A6Fpt 43C/dxC//AH2hdmoRBBYMql1GNXRor5H4idq9Joz+EkIYIvUX7Q6hL+hqkpMfT7P T19sdl6gSzeRntwi5m3OFBqOasv+zbMUZBfHWymeMr/y7vrTC0LUq7dBMtoM1O/4 gdW7jVg/tRvoSSiicNoxBN33shbyTApOB6jtSj1etX+jkMOvJwIDAQABo2MwYTAO BgNVHQ8BAf8EBAMCAYYwDwYDVR0TAQH/BAUwAwEB/zAdBgNVHQ4EFgQUA95QNVbR TLtm8KPiGxvDl7I90VUwHwYDVR0jBBgwFoAUA95QNVbRTLtm8KPiGxvDl7I90VUw DQYJKoZIhvcNAQEFBQADggEBAMucN6pIExIK+t1EnE9SsPTfrgT1eXkIoyQY/Esr hMAtudXH/vTBH1jLuG2cenTnmCmrEbXjcKChzUyImZOMkXDiqw8cvpOp/2PV5Adg 06O/nVsJ8dWO41P0jmP6P6fbtGbfYmbW0W5BjfIttep3Sp+dWOIrWcBAI+0tKIJF PnlUkiaY4IBIqDfv8NZ5YBberOgOzW6sRBc4L0na4UU+Krk2U886UAb3LujEV0ls YSEY1QSteDwsOoBrp+uvFRTp2InBuThs4pFsiv9kuXclVzDAGySj4dzp30d8tbQk CAUw7C29C79Fv1C5qfPrmAESrciIxpg0X40KPMbp1ZWVbd4=
END CERTIFICATE-----
Peer’s Certificate issuer is not recognized.
HTTP Strict Transport Security: true HTTP Public Key Pinning: false
Certificate chain:
BEGIN CERTIFICATE-----
MIIGDTCCBPWgAwIBAgIQXAJ5/kRg5ke3bG546FliADANBgkqhkiG9w0BAQsFADB5
too long to post, but continues...
pYCIr45GVk/Ry2AS4Whm4FM=
END CERTIFICATE-----
BEGIN CERTIFICATE-----
MIIE+jCCA+KgAwIBAgIEWfdw8TANBgkqhkiG9w0BAQsFADBiMRMwEQYKCZImiZPy
too long to post, but continues...
1u7gzgMui4hG7yLp4PnPPhON1LXChF0z82BM1upy
END CERTIFICATE-----
BEGIN CERTIFICATE-----
MIIDhDCCAmygAwIBAgIEUiiPDTANBgkqhkiG9w0BAQsFADBiMRMwEQYKCZImiZPy
too long to post, but continues...
CAUw7C29C79Fv1C5qfPrmAESrciIxpg0X40KPMbp1ZWVbd4=
END CERTIFICATE-----
Wšykne wótegrona (2)
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.
https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites
https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message
https://support.mozilla.org/en-US/kb/connection-untrusted-error-message
Try to rename the cert9.db (cert9.db.old) file and remove the previously used cert8.db file in the Firefox profile folder with Firefox closed to remove intermediate certificates and exceptions that Firefox has stored. Note that current Firefox releases use a cert9.db SQLite database file.
If that has helped to solve the problem then you can remove the renamed cert9.db.old file. Otherwise you can undo the rename and restore cert9.db.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - http://kb.mozillazine.org/Profile_folder_-_Firefox