Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

Firefox notification sounds stopped working

  • 7 wótegrona
  • 1 ma toś ten problem
  • 75 naglědow
  • Slědne wótegrono wót gj999

more options

Hi - I have a few different addons (eg X notifier) that make a sound when they have a notification, but recently they have stopped making any sound. Other sounds, eg youtube are working in FF and other windows notification sounds are also working. I haven't made any recent hardware changes and I have tried disabling all other addons. I only noticed this recently, so it could be down to the 61.0.2 update, however, I did try reverting to FF 60 and that didn't solve the problem. Any help would be much appreciated.

Hi - I have a few different addons (eg X notifier) that make a sound when they have a notification, but recently they have stopped making any sound. Other sounds, eg youtube are working in FF and other windows notification sounds are also working. I haven't made any recent hardware changes and I have tried disabling all other addons. I only noticed this recently, so it could be down to the 61.0.2 update, however, I did try reverting to FF 60 and that didn't solve the problem. Any help would be much appreciated.

Wubrane rozwězanje

Hi, I've now tracked down the issue and the fix. For some reason media.autoplay was marked as false, now fixed. Thanks for your input.

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (7)

more options

The default Firefox notification system doesn't notify you with audio, only visually. As you have no audio problems with e.g. YouTube and Facebook, you may have to contact the developer(s) of the add-on(s) that you're using.

more options

Thanks for your reply. Since all the addons with sound notifications have gone silent at the same time it seems unlikely that the problem lies with any particular addon.

more options

gj999 said

Thanks for your reply. Since all the addons with sound notifications have gone silent at the same time it seems unlikely that the problem lies with any particular addon.

As you say that this only happens with notifications and that audio on sites like YouTube is fine, I can only think of the extensions in question causing this (how unlikely it may seem). You also say that disabling all other add-ons makes no difference, which makes me rule out something like e.g. NoScript causing this.

I can only hope that somebody else will come up with the perfect solution for you (sorry ..... )

more options

Thanks for your input.

more options

gj999 said

Thanks for your input.

So far I haven't been of any help ......  :(

I couldn't let it go just yet and I was thinking that maybe you could check Windows Settings => System ...... (?)

Or - in case you're using Thunderbird, you could post a question on their support forum :

https://support.mozilla.org/en-US/products/thunderbird

(click on 'Ask a Question' at the top of the page)

more options

Windows system settings all look normal/default, also I am getting notification sounds from Chrome extensions so I think it an FF issue. I'm not using Thunderbird.

more options

Wubrane rozwězanje

Hi, I've now tracked down the issue and the fix. For some reason media.autoplay was marked as false, now fixed. Thanks for your input.