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Firefox has synced my bookmarks from two different accounts. Now, I have lost all my folders.

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I had two different Firefox accounts on my old computer. I recently bought a new PC, downloaded Firefox and then signed in using one of my accounts login information. Later I needed bookmarks from my other account so I signed off and closed the browser. I reopened the browser and signed on with the different account info. Firefox then started syncing both accounts. My bookmarks are now a total mess and all the years worth of folders created for my bookmarks are gone. I think all the bookmarks are there, just not the folders. I had made hundreds of folders over the years and had everything organized. Now they are all lost. I am devastated. Is there any help for me? Thanks for your time.

I had two different Firefox accounts on my old computer. I recently bought a new PC, downloaded Firefox and then signed in using one of my accounts login information. Later I needed bookmarks from my other account so I signed off and closed the browser. I reopened the browser and signed on with the different account info. Firefox then started syncing both accounts. My bookmarks are now a total mess and all the years worth of folders created for my bookmarks are gone. I think all the bookmarks are there, just not the folders. I had made hundreds of folders over the years and had everything organized. Now they are all lost. I am devastated. Is there any help for me? Thanks for your time.

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If you use Sync then best is to disconnect Sync while performing maintenance/repair efforts to files in the Firefox profile folder.

Try to restore an older bookmarks backup formn the bookmarkbackups folder.

  • Bookmarks -> Show All Bookmarks -> Import & Backup -> Restore

The name of a JSON bookmarks backup file includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once.

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.

See also:

In case of problems you can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

See also:

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