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Why won't FF work on an HTC One M8 running lollipop on Verizon?

  • 5 wótegrona
  • 2 matej toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót biteme000

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Every time I try to open Firefox it immediately crashes, seems like this is a recurring issue with FF.

Every time I try to open Firefox it immediately crashes, seems like this is a recurring issue with FF.

Wšykne wótegrona (5)

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Hi biteme000

We fixed this problem in Firefox 36.0.2 a few weeks ago: https://www.mozilla.org/en-US/mobile/36.0.2/releasenotes/

Please upgrade to the latest version of Firefox for Android, Firefox 37.0.2. This should fix your problem with the Verizon M8 crash. If it doesn't please let us know!

Cheers!

...Roland

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I know it was an issue a few weeks ago, and at that time it was resolved. The issue started again today, I did upgrade as well, and still I am not able to open Firefox without it crashing. FF crashes instantly when opened. I went as far as doing a factory reset on my phone and the issue persists still.

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hi again bitme000

just to be sure by " I did upgrade as well," you mean Firefox for Android 37.0.2 right?

...Roland

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hello yet again biteme000 :-)

I've asked the developer who fixed the Verizon HTC One M8 crashing bug in FF36 to try and reproduce the problem in FF 37.0.2 for Android.

Cheers!

...Roland

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Thanks for your help, I appreciate it! Cheers!