Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

Toś ta nitka jo se zacyniła a archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Why does my Firefox crash and how do I fix it?

more options

Often, when I start Firefox, it immediately crashes. But not always right away. Sometimes it takes a few seconds or I have to type something into Google or open a page and than it crashes. And sometimes it doesn't crash at all. It started on 31.03.2015 and I haven't been able to find the source. My plugins are updated, I am using the newest Firefox-Uptade, my Windows is updated, my Anti-Spyware programs detect no virus, even if I start it in the save mode (with deactivated add-ons) it crashes. Thunderbird also crashes, but not as much as Firefox. The only big change before Firefox started crashing is that I exchanged my 1GB RAM for 4GB RAM but I used RAM that is supposed to be compatible to my notebook.

Report-ID (Meldungs-ID): bp-6b25134a-5840-49da-8f9f-e3e862150403

Often, when I start Firefox, it immediately crashes. But not always right away. Sometimes it takes a few seconds or I have to type something into Google or open a page and than it crashes. And sometimes it doesn't crash at all. It started on 31.03.2015 and I haven't been able to find the source. My plugins are updated, I am using the newest Firefox-Uptade, my Windows is updated, my Anti-Spyware programs detect no virus, even if I start it in the save mode (with deactivated add-ons) it crashes. Thunderbird also crashes, but not as much as Firefox. The only big change before Firefox started crashing is that I exchanged my 1GB RAM for 4GB RAM but I used RAM that is supposed to be compatible to my notebook. Report-ID (Meldungs-ID): bp-6b25134a-5840-49da-8f9f-e3e862150403

Wšykne wótegrona (1)

more options

Let's continue in your earlier thread here: https://support.mozilla.org/questions/1055605