Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

add-on remove button has gone on add-on page (how do i delete it)

  • 1 Antwort
  • 3 haben dieses Problem
  • 8 Aufrufe
  • Letzte Antwort von helpplspen

more options

Hi:

I created a new profile and transferred the suggested files per KB. I have not added any add-ons thru the user interface.

however this 1 add-on was there when i viewed the about addons page Addon is called "Adobe Acrobat - create PDF 1.0"

this is an old addon tthat the remove button was either never there or disappeared. its been in my list and noted as this for over 6 months.

How do I delete this addon in the new profile? Which one of the files i transferred would hold this stuck addon?

see screenshots for the culprit. OLD proifle (shows it will more information and no delete button) NEW profile (shows it is there)


thankyou

Hi: I created a new profile and transferred the suggested files per KB. I have not added any add-ons thru the user interface. however this 1 add-on was there when i viewed the about addons page Addon is called "Adobe Acrobat - create PDF 1.0" this is an old addon tthat the remove button was either never there or disappeared. its been in my list and noted as this for over 6 months. How do I delete this addon in the new profile? Which one of the files i transferred would hold this stuck addon? see screenshots for the culprit. OLD proifle (shows it will more information and no delete button) NEW profile (shows it is there) ---- thankyou

Alle Antworten (1)

more options

see screenshots for the culprit.


OLD proifle (shows it will more information and no delete button)


NEW profile (shows it is there)