Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Firefox 4.0.1 (20110413022027) downloaded but cannot connect to update site to complete installation.

  • 1 Antwort
  • 5 haben dieses Problem
  • 2 Aufrufe
  • Letzte Antwort von hartfilms

hartfilms
hartfilms
more options

Windows XP Pro on old laptop running Kaspersky Internet Security 11. Firefox Options Advanced set on Auto Update as suggested by you. When I open Help About Firefox today, the update downloads fully but when I click Next, can't connect to the update site to complete installation.

Windows XP Pro on old laptop running Kaspersky Internet Security 11. Firefox Options Advanced set on Auto Update as suggested by you. When I open Help About Firefox today, the update downloads fully but when I click Next, can't connect to the update site to complete installation.

Alle Antworten (1)

hartfilms
hartfilms Fragesteller
more options

I worked around the problem by downloading 4.0.1, pausing Kaspersky, and installing the new download. The Yahoo Favorites bar was wiped clean after installation. Otherwise everything seems to be working fine. I've sent the PayPal notice to their "spoof" service for verification, but seems like a legit e-mail. Many others seem to have had similar problems with 4.0 and Win XP Pro or 7.