Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

why does the fire fox update get as far as connecting to update server then stall

  • 1 Antwort
  • 23 haben dieses Problem
  • 10 Aufrufe
  • Letzte Antwort von Xircal

cicinsqutal
cicinsqutal
more options

I get to the box where it says connecting to update server.. and it never connects..does this in both automatic and manual download modes for newest version..I have 4.0 and can't seem to get any newer than this

I get to the box where it says connecting to update server.. and it never connects..does this in both automatic and manual download modes for newest version..I have 4.0 and can't seem to get any newer than this

Alle Antworten (1)

Xircal
Xircal
more options

Please do the following.

  1. Go to Download Firefox 4.0.1 and download the installation file to your desktop.

  2. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  3. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  4. Finally run the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.

After you complete the installation, please go to the Plugins Check page and update where necessary.